CVE-2017-11512 Scanner.
ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval
Free and read-only. Scan only sites you own or are allowed to test.
What This Check Does.
Read-only
It only asks your site for public pages, the way a browser would. Nothing is changed, uploaded or stored.
Up to 2 requests
A small, fixed number of requests, so the check is quick and will not load your site.
Looks for CVE-2017-11512
It looks for the specific sign of this one vulnerability and ends with a clear answer: vulnerable, not vulnerable, or could not be determined.
About CVE-2017-11512. What It Means.
ManageEngine ServiceDesk 9.3.9328 is vulnerable to an arbitrary file retrieval due to improper restrictions of the pathname used in the name parameter for the download-snapshot path. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
FAQ
Common Questions.
ManageEngine ServiceDesk 9.3.9328 - Arbitrary File Retrieval. ManageEngine ServiceDesk 9.3.9328 is vulnerable to an arbitrary file retrieval due to improper restrictions of the pathname used in the name parameter for the download-snapshot path. An unauthenticated remote attacker can use this vulnerability to download arbitrary files.
Atlas sends up to 2 read-only requests to your site and looks for the specific sign of CVE-2017-11512 in ManageEngine ServiceDesk. Nothing is changed, uploaded or stored on your site.
CVE-2017-11512 is not on the CISA Known Exploited Vulnerabilities list at the time of writing, but it is still worth fixing. Its CVSS score is 7.5.
Yes. The check only reads public pages, the same way a browser or a search engine would. Scan only sites you own or are allowed to test.
It means no sign of CVE-2017-11512 was found by this read-only check. It does not prove the site is free of other weaknesses.
Update ManageEngine ServiceDesk to the latest version from the vendor, or follow the vendor's advice to switch off the affected feature. The vendor links and details are in the CVE-2017-11512 briefing linked on this page.
Scan only sites you own or have written permission to test. A result of Not Vulnerable means this read-only check found no sign of CVE-2017-11512; it is not a guarantee that the site is secure.