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Vulnerability Intelligence

CVE-2026-22200

High

osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read

Published Jan 12, 2026 · Updated Aug 12, 2026

Key Facts

Patch immediately
  • CVE-2026-22200 is a high-severity vulnerability (CVSS 8.7 v4) affecting osTicket (Enhancesoft).
  • It is not listed in any known-exploited vulnerabilities catalog. No public exploit code is known.
  • EPSS estimates a 74% probability of exploitation in the next 30 days.
  • Fixed versions are available, including osTicket 1.17.7, osTicket 1.18.3.
  • Brandefense priority: patch immediately, because it is very likely to be exploited soon.

CVSS v4

8.7

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X

EPSS (30-day exploit likelihood)

74%

Higher than 99.4% of all scored CVEs

Exploited in the wild

No known

Not in a known-exploited catalog

Public exploit code

None known

Get the full CVE-2026-22200 brief as a PDF

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Description

Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.

Affected Products

2 affected entries in total
ProductAffected versionsFixed in
osTicketEnhancesoft>= 1.18.01.17.7

Patched Releases

osTicket

1.17.7, 1.18.3

Timeline

  1. Publicly disclosed

    Jan 12, 2026

  2. Last updated

    Aug 12, 2026

Weakness Type

  • CWE-74 Improper Neutralization of Special Elements in Output Used by a Downstream Component ('Injection')

References

3 more references in the full CVE brief

FAQ

Common Questions.

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