CVE-2025-2777
CriticalExploitedPublic exploitSysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
Published May 7, 2025 · Updated Feb 26, 2026
Key Facts
Patch immediately- CVE-2025-2777 is a critical-severity vulnerability (CVSS 9.8 v3.1) affecting Sysaid, SysAid On-Prem.
- It is exploited in the wild, listed in Industry KEV feed, CIRCL KEV since May 14, 2025. Public exploit code is available.
- EPSS estimates a 73% probability of exploitation in the next 30 days.
- Fixed versions are available, including Sysaid <=23.3.40, Sysaid 23.3.40.
- Brandefense priority: patch immediately, because it is listed as exploited in the wild.
CVSS v3.1
9.8
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
EPSS (30-day exploit likelihood)
73%
Higher than 99.4% of all scored CVEs
Exploited in the wild
Yes
2 catalog listings
Public exploit code
Available
Proof-of-concept or weaponized module
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Description
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
Known-Exploited Catalog Listings
| Catalog | Added | Remediation due | Ransomware use |
|---|---|---|---|
| Industry KEV feed | May 14, 2025 | n/a | Not reported |
| CIRCL KEV | May 14, 2025 | n/a | Not reported |
Required action: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.
Affected Products
2 affected entries in total| Product | Affected versions | Fixed in |
|---|---|---|
| SysaidSysaid | See advisory | 23.3.40 |
| SysAid On-Prem | See advisory | n/a |
Patched Releases
Sysaid
<=23.3.40
Timeline
Publicly disclosed
May 7, 2025
Added to Industry KEV feed
May 14, 2025
Added to CIRCL KEV
May 14, 2025
Last updated
Feb 26, 2026
Weakness Type
- CWE-611 Improper Restriction of XML External Entity Reference
References
- exploitVulnCheck exploitation report
- exploitVulnCheck exploitation report
- exploitVulnCheck exploitation report
- exploitVulnCheck exploitation report
- exploitVulnCheck exploitation report
FAQ
Common Questions.
SysAid On-Prem versions <= 23.3.40 are vulnerable to an unauthenticated XML External Entity (XXE) vulnerability in the lshw processing functionality, allowing for administrator account takeover and file read primitives.
Affected: Sysaid; SysAid On-Prem. The full list is in the CVE brief.
It is exploited in the wild, listed in Industry KEV feed, CIRCL KEV since May 14, 2025.
No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.
Public exploit code is available.
Fixed versions are available, including Sysaid <=23.3.40, Sysaid 23.3.40.
Brandefense priority: patch immediately, because it is listed as exploited in the wild.
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