CVE-2024-5217
CriticalExploitedPublic exploitServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases.
Published Jul 16, 2024 · Updated Oct 21, 2025
Key Facts
Patch immediately- CVE-2024-5217 is a critical-severity vulnerability (CVSS 9.2 v4) affecting Servicenow, Now Platform.
- It is exploited in the wild, listed in CISA KEV, Industry KEV feed, CIRCL KEV, ENISA EUVD since Jul 20, 2024. Public exploit code is available.
- EPSS estimates a 100% probability of exploitation in the next 30 days.
- Fixed versions are available, including Now Platform Utah Patch 10 Hot Fix 3, Now Platform Utah Patch 10a Hot Fix 2, Now Platform Utah Patch 10b Hot Fix 1.
- Brandefense priority: patch immediately, because it is listed as exploited in the wild.
CVSS v4
9.2
CVSS:4.0/AV:N/AC:L/AT:P/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:X/CR:X/IR:X/AR:X/MAV:X/MAC:X/MAT:X/MPR:X/MUI:X/MVC:X/MVI:X/MVA:X/MSC:X/MSI:X/MSA:X/S:X/AU:X/R:X/V:X/RE:X/U:X
EPSS (30-day exploit likelihood)
100%
Higher than 99.9% of all scored CVEs
Exploited in the wild
Yes
4 catalog listings
Public exploit code
Available
Proof-of-concept or weaponized module
Get the full CVE-2024-5217 brief as a PDF
Every affected product and fixed release, exploitation status and a first 24 hours response checklist, emailed within minutes.
Description
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. The vulnerability is addressed in the listed patches and hot fixes below, which were released during the June 2024 patching cycle. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Known-Exploited Catalog Listings
| Catalog | Added | Remediation due | Ransomware use |
|---|---|---|---|
| CISA KEV | Jul 29, 2024 | Aug 19, 2024 | Not reported |
| Industry KEV feed | Jul 20, 2024 | Aug 19, 2024 | Not reported |
| CIRCL KEV | Jul 20, 2024 | Aug 19, 2024 | Not reported |
| ENISA EUVD | Jul 29, 2024 | n/a | Not reported |
Required action: Apply mitigations per vendor instructions or discontinue use of the product if mitigations are unavailable.
Affected Products
100 affected entries in total| Product | Affected versions | Fixed in |
|---|---|---|
| ServicenowServicenow | utah, utah-early_availability, utah-patch_1, utah-patch_10, utah-patch_10a, utah-patch_10a_hotfix_1, utah-patch_10b, utah-patch_10_hotfix_1 | n/a |
| Now Platform | See advisory | Utah Patch 10 Hot Fix 3 |
Patched Releases
Now Platform
Utah Patch 10 Hot Fix 3, Utah Patch 10a Hot Fix 2, Utah Patch 10b Hot Fix 1, Vancouver Patch 10, Vancouver Patch 6 Hot Fix 2, Vancouver Patch 7 Hot Fix 3b, Vancouver Patch 8 Hot Fix 4, Vancouver Patch 9 Hot Fix 1, Washington DC Patch 1 Hot Fix 3b, Washington DC Patch 2 Hot Fix 2, Washington DC Patch 3 Hot Fix 2, Washington DC Patch 4, Washington DC Patch 5
Timeline
Publicly disclosed
Jul 16, 2024
Added to Industry KEV feed
Jul 20, 2024
Added to CIRCL KEV
Jul 20, 2024
Added to CISA KEV
Jul 29, 2024
Added to ENISA EUVD
Jul 29, 2024
Last updated
Oct 21, 2025
Weakness Type
- CWE-184 Incomplete List of Disallowed Inputs
- CWE-697 Incorrect Comparison
References
- advisoryhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1644293
- advisoryhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1645154
- advisoryhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648312
- advisoryhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313
- advisoryhttps://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1648313
FAQ
Common Questions.
ServiceNow has addressed an input validation vulnerability that was identified in the Washington DC, Vancouver, and earlier Now Platform releases.
Affected: Servicenow versions utah, utah-early_availability, utah-patch_1, utah-patch_10, utah-patch_10a, utah-patch_10a_hotfix_1, utah-patch_10b, utah-patch_10_hotfix_1; Now Platform. The full list is in the CVE brief.
It is exploited in the wild, listed in CISA KEV, Industry KEV feed, CIRCL KEV, ENISA EUVD since Jul 20, 2024.
Yes. It was added on Jul 29, 2024 with a federal remediation due date of Aug 19, 2024.
Public exploit code is available.
Fixed versions are available, including Now Platform Utah Patch 10 Hot Fix 3, Now Platform Utah Patch 10a Hot Fix 2, Now Platform Utah Patch 10b Hot Fix 1.
Brandefense priority: patch immediately, because it is listed as exploited in the wild.
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