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Vulnerability Intelligence

CVE-2020-28653

CriticalExploitedPublic exploit

Zoho ManageEngine OpManager Stable build before 125203 (and Released build before 125233) allows Remote Code Execution via the Smart Update Manager (SUM) servlet.

Published Feb 3, 2021 · Updated Nov 21, 2024

Key Facts

Patch immediately
  • CVE-2020-28653 is a critical-severity vulnerability (CVSS 9.8 v3.1) affecting Manageengine Opmanager (Zohocorp).
  • It is exploited in the wild, listed in Industry KEV feed since Oct 28, 2025. Public exploit code is available.
  • EPSS estimates a 79% probability of exploitation in the next 30 days.
  • Fixed versions are available, including Manageengine Opmanager 12.5.
  • Brandefense priority: patch immediately, because it is listed as exploited in the wild.

CVSS v3.1

9.8

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

EPSS (30-day exploit likelihood)

79%

Higher than 99.5% of all scored CVEs

Exploited in the wild

Yes

1 catalog listing

Public exploit code

Available

Proof-of-concept or weaponized module

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Description

Zoho ManageEngine OpManager Stable build before 125203 (and Released build before 125233) allows Remote Code Execution via the Smart Update Manager (SUM) servlet.

Known-Exploited Catalog Listings

CatalogAddedRemediation dueRansomware use
Industry KEV feedOct 28, 2025n/aNot reported

Required action: Apply remediations or mitigations per vendor instructions or discontinue use of the product if remediation or mitigations are unavailable.

Affected Products

59 affected entries in total
ProductAffected versionsFixed in
Manageengine OpmanagerZohocorp12.5-build125000, 12.5-build125002, 12.5-build125100, 12.5-build125101, 12.5-build125102, 12.5-build125108, 12.5-build125110, 12.5-build12511112.5

Patched Releases

Manageengine Opmanager

12.5

Timeline

  1. Publicly disclosed

    Feb 3, 2021

  2. Last updated

    Nov 21, 2024

  3. Added to Industry KEV feed

    Oct 28, 2025

References

FAQ

Common Questions.

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