CVE-2019-8394
HighExploitedPublic exploitZoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.
Published Feb 17, 2019 · Updated Nov 7, 2025
Key Facts
Patch immediately- CVE-2019-8394 is a high-severity vulnerability (CVSS 7.5 v3.1) affecting Manageengine Servicedesk Plus (Zohocorp).
- It is exploited in the wild, listed in CISA KEV, Industry KEV feed, CIRCL KEV, ENISA EUVD since Dec 23, 2020. Public exploit code is available.
- EPSS estimates a 63% probability of exploitation in the next 30 days.
- Fixed versions are available, including Manageengine Servicedesk Plus 10.0.0.
- Brandefense priority: patch immediately, because it is listed as exploited in the wild.
CVSS v3.1
7.5
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:H/A:N
EPSS (30-day exploit likelihood)
63%
Higher than 99.2% of all scored CVEs
Exploited in the wild
Yes
4 catalog listings
Public exploit code
Available
Proof-of-concept or weaponized module
Get the full CVE-2019-8394 brief as a PDF
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Description
Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.
Known-Exploited Catalog Listings
| Catalog | Added | Remediation due | Ransomware use |
|---|---|---|---|
| CISA KEV | Nov 3, 2021 | May 3, 2022 | Not reported |
| Industry KEV feed | Dec 23, 2020 | May 3, 2022 | Not reported |
| CIRCL KEV | Nov 3, 2021 | May 3, 2022 | Not reported |
| ENISA EUVD | Nov 3, 2021 | n/a | Not reported |
Required action: Apply updates per vendor instructions.
Affected Products
14 affected entries in total| Product | Affected versions | Fixed in |
|---|---|---|
| Manageengine Servicedesk PlusZohocorp | 10.0.0, 10.0.0-10000, 10.0.0-10001, 10.0.0-10002, 10.0.0-10003, 10.0.0-10004, 10.0.0-10005, 10.0.0-10006 | 10.0.0 |
Patched Releases
Manageengine Servicedesk Plus
10.0.0
Timeline
Publicly disclosed
Feb 17, 2019
Added to Industry KEV feed
Dec 23, 2020
Added to CISA KEV
Nov 3, 2021
Added to CIRCL KEV
Nov 3, 2021
Added to ENISA EUVD
Nov 3, 2021
Last updated
Nov 7, 2025
Weakness Type
- CWE-434 Unrestricted Upload of File with Dangerous Type
References
- advisoryhttps://www.manageengine.com/products/service-desk/readme.html
- advisory107129
- exploitMSF manageengine_sd_uploader.rb
- exploitVulnCheck exploitation report
- exploitVulnCheck exploitation report
FAQ
Common Questions.
Zoho ManageEngine ServiceDesk Plus (SDP) before 10.0 build 10012 allows remote attackers to upload arbitrary files via login page customization.
Affected: Manageengine Servicedesk Plus (Zohocorp) versions 10.0.0, 10.0.0-10000, 10.0.0-10001, 10.0.0-10002, 10.0.0-10003, 10.0.0-10004, 10.0.0-10005, 10.0.0-10006. The full list is in the CVE brief.
It is exploited in the wild, listed in CISA KEV, Industry KEV feed, CIRCL KEV, ENISA EUVD since Dec 23, 2020.
Yes. It was added on Nov 3, 2021 with a federal remediation due date of May 3, 2022.
Public exploit code is available.
Fixed versions are available, including Manageengine Servicedesk Plus 10.0.0.
Brandefense priority: patch immediately, because it is listed as exploited in the wild.
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