CVE-2015-2998Sysaid Information Disclosure
SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensitive information, as demonstrated by decrypting the database password in WEB-INF/conf/serverConf.xml.
Published Jun 8, 2015 · Updated May 6, 2026
Key Facts
Routine patching- CVE-2015-2998 is a medium-severity vulnerability (CVSS 5.0 v2) affecting Sysaid.
- It is not listed in any known-exploited vulnerabilities catalog. Public exploit code is available.
- EPSS estimates a 26% probability of exploitation in the next 30 days.
- Fixed versions are available, including Sysaid 15.1.
- Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.
Scores
CVSS v2
5.0
AV:N/AC:L/Au:N/C:P/I:N/A:N
EPSS (30-day exploit likelihood)
26%
Higher than 97.9% of all scored CVEs
Exploit maturity
Proof of concept
ATLAS score
34/100
Publication score, see How it works
Exploitation Verdict
KEV listed
Not listed
Federal due date
None
No federal due date
Ransomware use
Not reported
Attributed actors
None named
Exploit & Defence Guidance
Exploit maturity
Proof of concept
Public exploit code
2
Proof-of-concept links
In-the-wild evidence
1
Reports of active use
Advisories And Exploit References
Description
SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensitive information, as demonstrated by decrypting the database password in WEB-INF/conf/serverConf.xml.
Affected Products
1 affected entries in total| Product | Affected versions | Fixed in |
|---|---|---|
| SysaidSysaid | See advisory | 15.1 |
Patched Releases
Sysaid
15.1
Timeline
Publicly disclosed
Jun 8, 2015
Last updated
May 6, 2026
Weakness Type
- CWE-200 Exposure of Sensitive Information to an Unauthorized Actor
References
- advisorysysaid.com · sysaid-15-2-your-voice-your-service-desk
- exploitpacketstormsecurity.com · SysAid-Help-Desk-14.4-Code-Execution-Denial-Of-…
- exploit20150603 [Multiple CVE's]: various critical vulnerabilities in SysAid Help Desk (RCE, file download, DoS, etc)
- exploitExploitDB-43885
- other20150603 [Multiple CVE's]: various critical vulnerabilities in SysAid Help Desk (RCE, file download, DoS, etc)
FAQ
Common Questions.
SysAid Help Desk before 15.2 uses a hardcoded encryption key, which makes it easier for remote attackers to obtain sensitive information, as demonstrated by decrypting the database password in WEB-INF/conf/serverConf.xml.
Affected: Sysaid. The full list is in the CVE brief.
It is not listed in any known-exploited vulnerabilities catalog.
No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.
Public exploit code is available.
Fixed versions are available, including Sysaid 15.1.
Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.
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