Which products and versions are affected by CVE-2014-100002?

Affected: Manageengine Supportcenter Plus (Zohocorp). The full list is in the CVE brief.

Is CVE-2014-100002 being exploited in the wild?

It is not listed in any known-exploited vulnerabilities catalog.

Is CVE-2014-100002 in the CISA KEV catalog?

No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.

Is there a public exploit for CVE-2014-100002?

Public exploit code is available.

Is there a fix for CVE-2014-100002?

Fixed versions are available, including Manageengine Supportcenter Plus 7.9.

How urgently should CVE-2014-100002 be patched?

Brandefense priority: patch immediately, because it is very likely to be exploited soon.

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Vulnerability Intelligence

CVE-2014-100002

MediumPublic exploit

Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917 allows remote attackers to read arbitrary files via a ..%2f (dot dot encoded slash) in the attach parameter to WorkOrder.do in the file attachment for a new ticket.

Published Jan 13, 2015 · Updated May 6, 2026

Key Facts

Patch immediately

CVE-2014-100002 is a medium-severity vulnerability (CVSS 5.0 v2) affecting Manageengine Supportcenter Plus (Zohocorp).
It is not listed in any known-exploited vulnerabilities catalog. Public exploit code is available.
EPSS estimates a 60% probability of exploitation in the next 30 days.
Fixed versions are available, including Manageengine Supportcenter Plus 7.9.
Brandefense priority: patch immediately, because it is very likely to be exploited soon.

CVSS v2

5.0

AV:N/AC:L/Au:N/C:P/I:N/A:N

EPSS (30-day exploit likelihood)

60%

Higher than 99.1% of all scored CVEs

Exploited in the wild

No known

Not in a known-exploited catalog

Public exploit code

Available

Proof-of-concept or weaponized module

Get the full CVE-2014-100002 brief as a PDF

Every affected product and fixed release, exploitation status and a first 24 hours response checklist, emailed within minutes.

Description

Affected Products

1 affected entries in total

Product	Affected versions	Fixed in
Manageengine Supportcenter PlusZohocorp	See advisory	7.9

Patched Releases

Manageengine Supportcenter Plus

7.9

Timeline

Publicly disclosed
Jan 13, 2015
Last updated
May 6, 2026

Weakness Type

CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

References

exploitExploitDB-31262
exploit31262
other102656
othersupport-center-directory-traversal(90806)
otherhttps://supportcenter.wiki.zoho.com/ReadMe-V2.html

FAQ

Common Questions.

Directory traversal vulnerability in ManageEngine SupportCenter Plus 7.9 before 7917 allows remote attackers to read arbitrary files via a ..%2f (dot dot encoded slash) in the attach parameter to WorkOrder.do in the file attachment for a new ticket.
Affected: Manageengine Supportcenter Plus (Zohocorp). The full list is in the CVE brief.
It is not listed in any known-exploited vulnerabilities catalog.
No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.
Public exploit code is available.
Fixed versions are available, including Manageengine Supportcenter Plus 7.9.
Brandefense priority: patch immediately, because it is very likely to be exploited soon.

Is CVE-2014-100002 Running On Your Attack Surface?

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