Which products and versions are affected by CVE-2011-2757?

Affected: Servicedesk Plus (Manageengine) versions 7.0.0, 7.6, 8.0. The full list is in the CVE brief.

Is CVE-2011-2757 being exploited in the wild?

It is not listed in any known-exploited vulnerabilities catalog.

Is CVE-2011-2757 in the CISA KEV catalog?

No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.

Is there a public exploit for CVE-2011-2757?

Public exploit code is available.

Is there a fix for CVE-2011-2757?

Fixed versions are available, including Servicedesk Plus 8.0.0.12.

How urgently should CVE-2011-2757 be patched?

Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.

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CVE-2011-2757Servicedesk Plus Path Traversal

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a ..

Published Jul 17, 2011 · Updated Apr 28, 2026

Key Facts

Routine patching

CVE-2011-2757 is a medium-severity vulnerability (CVSS 5.0 v2) affecting Servicedesk Plus (Manageengine).
It is not listed in any known-exploited vulnerabilities catalog. Public exploit code is available.
EPSS estimates a 39% probability of exploitation in the next 30 days.
Fixed versions are available, including Servicedesk Plus 8.0.0.12.
Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.

Scores

CVSS v2

5.0

AV:N/AC:L/Au:N/C:P/I:N/A:N

EPSS (30-day exploit likelihood)

39%

Higher than 98.5% of all scored CVEs

Exploit maturity

Proof of concept

ATLAS score

40/100

Publication score, see How it works

Exploitation Verdict

KEV listed

Not listed

Federal due date

None

No federal due date

Ransomware use

Not reported

Attributed actors

None named

Exploit & Defence Guidance

Exploit maturity

Proof of concept

Public exploit code

Proof-of-concept links

In-the-wild evidence

Reports of active use

Description

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a .. (dot dot) in the FILENAME parameter. NOTE: this might overlap the US-CERT VU#543310 issue.

Affected Products

4 affected entries in total

Product	Affected versions	Fixed in
Servicedesk PlusManageengine	7.0.0, 7.6, 8.0	8.0.0.12

Patched Releases

Servicedesk Plus

8.0.0.12

Timeline

Publicly disclosed
Jul 17, 2011
Last updated
Apr 28, 2026

Weakness Type

CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

References

FAQ

Common Questions.

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0.0.12 and earlier allows remote attackers to read arbitrary files via a ..
Affected: Servicedesk Plus (Manageengine) versions 7.0.0, 7.6, 8.0. The full list is in the CVE brief.
It is not listed in any known-exploited vulnerabilities catalog.
No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.
Public exploit code is available.
Fixed versions are available, including Servicedesk Plus 8.0.0.12.
Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.

Is CVE-2011-2757 On Your Attack Surface?

Brandefense matches it against the products discovered on your perimeter and opens a finding the day a CVE like this is listed.