Which products and versions are affected by CVE-2011-2755?

Affected: Servicedesk Plus (Manageengine) versions 8.0. The full list is in the CVE brief.

Is CVE-2011-2755 being exploited in the wild?

It is not listed in any known-exploited vulnerabilities catalog.

Is CVE-2011-2755 in the CISA KEV catalog?

No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.

Is there a public exploit for CVE-2011-2755?

Public exploit code is available.

Is there a fix for CVE-2011-2755?

No fixed version is listed yet; check the vendor advisory for mitigations.

How urgently should CVE-2011-2755 be patched?

Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.

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CVE-2011-2755Servicedesk Plus Path Traversal

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read arbitrary files via unspecified vectors.

Published Jul 17, 2011 · Updated Apr 28, 2026

Key Facts

Routine patching

CVE-2011-2755 is a medium-severity vulnerability (CVSS 5.0 v2) affecting Servicedesk Plus (Manageengine).
It is not listed in any known-exploited vulnerabilities catalog. Public exploit code is available.
EPSS estimates a 31% probability of exploitation in the next 30 days.
No fixed version is listed yet; check the vendor advisory for mitigations.
Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.

Scores

CVSS v2

5.0

AV:N/AC:L/Au:N/C:P/I:N/A:N

EPSS (30-day exploit likelihood)

31%

Higher than 98.2% of all scored CVEs

Exploit maturity

Proof of concept

ATLAS score

37/100

Publication score, see How it works

Exploitation Verdict

KEV listed

Not listed

Federal due date

None

No federal due date

Ransomware use

Not reported

Attributed actors

None named

Exploit & Defence Guidance

Exploit maturity

Proof of concept

Public exploit code

Proof-of-concept links

In-the-wild evidence

Reports of active use

Description

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read arbitrary files via unspecified vectors.

Affected Products

1 affected entries in total

Product	Affected versions	Fixed in
Servicedesk PlusManageengine	8.0	n/a

Timeline

Publicly disclosed
Jul 17, 2011
Last updated
Apr 28, 2026

Weakness Type

CWE-22 Improper Limitation of a Pathname to a Restricted Directory ('Path Traversal')

References

FAQ

Common Questions.

Directory traversal vulnerability in FileDownload.jsp in ManageEngine ServiceDesk Plus 8.0 before Build 8012 allows remote attackers to read arbitrary files via unspecified vectors.
Affected: Servicedesk Plus (Manageengine) versions 8.0. The full list is in the CVE brief.
It is not listed in any known-exploited vulnerabilities catalog.
No, it is not currently listed in the CISA Known Exploited Vulnerabilities catalog.
Public exploit code is available.
No fixed version is listed yet; check the vendor advisory for mitigations.
Brandefense priority: routine patching, as no exploitation is known and its severity is moderate or low.

Is CVE-2011-2755 On Your Attack Surface?

Brandefense matches it against the products discovered on your perimeter and opens a finding the day a CVE like this is listed.